Information We Collect

When you reach out for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that fits your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer care. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Verdant & Vine respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with seriousness and apply suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal data within our organization.

Although we deploy robust security measures, no online transmission method is entirely foolproof. We continuously refine our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to view, update, remove, or limit how your information is used.

To exercise these rights, contact us via the details shown at the policy's end. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times differ based on the data type and its intended use.

Cookies and Website Tracking

Our site uses cookies and related technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies allow us to store your preferences and assess site performance.

You can adjust cookie settings through your browser preferences. However, disabling certain cookies may affect how the site functions. For full details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Verdant & Vine and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Privacy Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will modify the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we handle your information, please reach out to us.